How can we help?

We offer community support through our OpenObserve Slack Community. For OpenObserve Cloud customers, we provide email support, with additional options for premium support with SLAs available on higher-tier plans.

Yes, we offer professional services for custom implementations, migrations from other platforms, and optimization of your observability stack. Contact our sales team for details.

You can report bugs and request features through our GitHub repository. For OpenObserve Cloud customers, you can also submit requests through our support portal.

Yes, we provide comprehensive documentation covering installation, configuration, usage, and best practices at docs.openobserve.ai .