OpenObserve has proven to be a reliable and cost-effective solution built to address real-world challenges.
OpenObserve vs New Relic
Escape the $419/month per-user tax. Open standards. Zero infrastructure complexity. See why teams are switching.
TRUSTED BY INNOVATIVE TEAMS
Why teams switch from New Relic
The many reasons that teams are making the switch
No per-user pricing
New Relic charges up to $419/user/month. OpenObserve is ingest-based, this means $0 for your entire team.
SQL instead of NRQL
Stop learning proprietary languages like NRQL. OpenObserve uses standard SQL and PromQL.
No vendor lock-in
OTel-native from day one. No proprietary agents to install or rip out. Your data stays in open Apache Parquet format.
Self-host or cloud, your choice
Deploy a single binary or HA Kubernetes cluster in minutes. Never be forced into a SaaS-only model again.
Bring your own storage
Use S3, GCS, Azure Blob, or MinIO. You keep full data sovereignty; New Relic doesn't own your residency.
No agent overhead
Skip the CPU/memory overhead of proprietary APM agents. Use the lightweight OTel Collector for vendor-neutral observability.
See how OpenObserve replaces New Relic
Get a personalized walkthrough and see how much you'd save moving off New Relic's per-user pricing.
- 30-minute personalized walkthrough
- No credit card required
- See your real migration path from New Relic
Feature comparison
Modern, full-stack observability
| Feature | New Relic | OpenObserve | Reference Links |
|---|---|---|---|
| Feature parity: logs, metrics, traces, dashboards, alerts, pipelines | ✓ | ✓ | LogsMetricsTracesDashboardsAlertsPipelines |
| Frontend Monitoring (RUM) | ✓ | ✓ | Learn more |
| Query Language | NRQL- proprietary | SQL/PromQL | Used universally with no learning curve |
| Pricing model | Per user + per GB | Ingest-based only | Pricing |
| OpenTelemetry Native | Partial | ✓ Full | Learn more |
| Self-Hosted Option | ✗ | ✓ | Learn more |
| Monthly per-seat cost | Up to $419/user | $0 | Pricing |
| Bring Your Own Storage | ✗ | ✓ S3, GCS, Azure, MinIO | Learn more |
Migrating from New Relic
For organizations considering migration, a well-planned strategy is essential for success.
Point your collectors to OpenObserve
If you're already using the OpenTelemetry Collector, update the exporter endpoint to OpenObserve. Zero re-instrumentation required. Still on New Relic agents? Swap to the OTel Collector your application code stays untouched. Send telemetry to New Relic and OpenObserve simultaneously while you validate parity.
Recreate dashboards and translate alerts
Convert your NRQL queries to SQL using our migration guides. Rebuild critical dashboards in OpenObserve's modern UI. Our team can help accelerate the process for complex environments.
Complete cutover and optimize costs
Gradually shift production workloads from NewRelic to OpenObserve, starting with non-critical services. Monitor performance and address issues in real-time. Our team can help accelerate this process.
Frequently Asked Questions
Common questions about switching from New Relic to OpenObserve